Return Policy
RETURN POLICY
We want you to be happy with our products. If you are not satisfied, you can return your items within 30 days of purchase. Our policy lasts 30 days. If it has been 30 days since your purchase, unfortunately we cannot offer you a refund or exchange.
To initiate a return, contact us or send an email to support@jostina.com.
Please include:
- first name, last name
- order number
- reason for return
Customers are responsible for the cost of return shipping.
To return your product, mail your package to:
JOSTINA
P.O. Box 2413
Farmington Hills, MI 48333
REFUND POLICY
Once your return is received, we will send an email to notify you that we have received your returned item. Your refund will be processed, and a credit will be applied to your original method of payment.
We reserve the right to deny a refund for any returned item that is no longer in new condition or is damaged beyond normal use.
If you have any additional questions, please contact us or send an email to: support@jostina.com.